Our Storytimes - Privacy Policy

Our Storytimes (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit our website or purchase our products and services.

1. Information We Collect

1. Personal Information:

   • Contact Details: Name, email address, phone number (if provided).
   • Order Information: Billing address, shipping address (if applicable for future physical products), payment details (handled by third-party processors).
   • Customization Details: Child’s name, age, hobbies, and any images you upload for story personalization.

2. Automatically Collected Data:

   • Cookies: Small text files stored on your device to help our site function and analyze usage.
   • Device & Usage Info: IP address, browser type, operating system, and pages visited.

3. Third-Party Data:

   • If you connect through social media or other platforms, we may receive certain profile information as permitted by those services.

2. How We Use Your Information

1. Personalized Product Creation:
   • We use the child’s name, age, hobbies, and photos to generate custom stories and/or audiobooks. This may involve third-party AI services (for images, text, audio).
2. Order Fulfillment:
   • Processing payments, sending confirmation emails, and delivering digital products.
3. Customer Support:
   • Addressing inquiries, product issues, or refund requests.
4. Analytics & Improvements:
   • Monitoring website performance, usage trends, and user preferences to enhance our offerings and customer experience.
5. Marketing & Communication (Optional):
   • Sending newsletters, promotions, or updates if you opt in. You can unsubscribe at any time.

3. Sharing Your Information

1. Service Providers:
   • We may share your data (including images or personalization info) with third-party tools or partners (e.g., AI illustration providers, payment processors) solely to fulfill and deliver our products.
2. Legal Obligations:
   • We may disclose personal information if required by law, subpoena, or court order, or to protect our rights, property, or safety.
3. Business Transfers:
   • In the event of a merger, acquisition, or asset sale, personal data may be transferred to the new entity under similar privacy safeguards.

4. Data Retention

• We keep personal data only as long as needed to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.
• When no longer required, we securely delete or anonymize your information.

5. Your Rights & Choices

1. Access & Correction:
   • You can request a copy of your personal data and ask us to update, correct, or delete any inaccuracies.
2. Data Removal Requests:
   • At any time, you can ask us to delete your personal data (including images) from our records and, where possible, from the systems of our third-party providers (subject to any legal retention requirements).
3. Opt-Out of Marketing:
   • Unsubscribe from marketing communications by clicking the “unsubscribe” link or contacting us directly.
4. Cookies:
   • Most browsers allow you to refuse or remove cookies. Doing so may impact some website functionality.

6. Data Security

• We implement security measures (encryption, secure servers, restricted access) to protect your information.
• However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Children’s Privacy

• Our products are intended for parents or guardians purchasing on behalf of children.
• We do not knowingly collect personal data directly from children under 13 without parental consent. If you believe we have unintentionally collected such information, contact us to request deletion.

8. International Data Transfers

• If you use our services from outside our operational country, your personal data may be transferred to and processed in jurisdictions that may have different data protection laws than your home country. We will take measures to ensure an adequate level of protection for your data.

9. Third-Party Websites

• Our site may link to external websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before sharing any personal data.

10. Updates to This Policy

• We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Last Updated” date. Your continued use of our site or services constitutes acceptance of any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your data rights, please email us at:
support@ourstorytimes.com

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By using or purchasing from Our Storytimes, you acknowledge that you have read and understood this Privacy Policy and agree to its collection, use, and sharing of your data as described herein.