Our Storytimes - Terms and Conditions

Last Updated: January 9, 2025

By accessing or purchasing products from Our Storytimes (“we,” “us,” or “our”), you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these Terms, please do not use our website or services.

1. Overview of Services

  1. Personalized Stories: We create customized digital storybooks (PDFs) and optional audiobooks for children, based on details provided by you, including the child’s name, age, hobbies, and photos (if applicable).
  2. Digital Delivery: Our products are primarily delivered as digital files (PDF and MP3), accessible via download links provided after purchase.

2. Eligibility

  1. Age Requirement: You must be at least 18 years old or have parental/guardian permission to purchase products from us.
  2. Accuracy of Information: You agree to provide true, accurate, and complete information when creating an account or placing an order.

3. User Data and Permissions
  1. Data Sharing for Product Creation:
    By purchasing from Our Storytimes, you expressly grant us permission to share your data, including personally identifiable information (such as names, photos, and any other uploaded content), with third-party service providers for the purpose of product creation and delivery. Examples of such providers may include AI art generators, text generators, and audiobook narration tools.

  2. Data Removal Rights:
    You have the right to request the deletion of your personal data at any time. Please email us at support@ourstorytimes.com, and we will remove your personal data from our records and, where feasible, from our third-party partners’ systems, subject to any legal requirements for data retention.

  3. Data Security:
    We implement appropriate security measures to safeguard your personal information; however, we cannot guarantee absolute security of data transmitted via the internet.

  4. Compliance with Applicable Laws:
    We handle and process personal data in accordance with relevant data protection and privacy laws.

4. Orders and Payment

  1. Pricing: All prices are listed in the currency shown on our website. We reserve the right to modify pricing at any time without prior notice.
  2. Payment Methods: We accept major credit cards, PayPal, and any other payment methods indicated on our site.
  3. Order Confirmation: After completing a purchase, you will receive an order confirmation via email. We may cancel any order if we suspect fraudulent or unauthorized activity.
  4. Taxes: You are responsible for any applicable taxes or fees associated with your purchase, unless otherwise stated.


5. Refunds and Returns

For our digital download products, including PDF storybooks and audiobooks, we follow a specific Refund and Return Policy. Please see our separate Refund and Return Policy for full details. By purchasing, you acknowledge you have read and agreed to that policy.

6. Intellectual Property

  1. Ownership: Unless otherwise stated, all content, illustrations, text, and other materials used in our stories are owned by or licensed to Our Storytimes.
  2. License for Personal Use: You are granted a non-exclusive, non-transferable license to download and use the products for personal, non-commercial use only.
  3. Prohibited Uses: You may not copy, reproduce, distribute, modify, or create derivative works of our materials without explicit written permission from us.

7. Third-Party Links and Services

  1. External Providers: Our Storytimes may link to or use third-party services (e.g., AI illustrators, payment processors). We do not control or endorse these third parties and are not responsible for their content, policies, or practices.
  2. Use of Third-Party Tools: By agreeing to these Terms, you acknowledge that we may employ external providers to generate customized story elements (images, text, audio), and these providers may have separate terms of service governing how they handle user data.

8. Disclaimer of Warranties

  1. “As Is” Basis: Our products and services are provided on an “as is” and “as available” basis. We disclaim any warranties of merchantability, fitness for a particular purpose, non-infringement, or that our services will meet your expectations.
  2. No Guarantee: We make no guarantee that the personalization process will precisely match the user’s request in terms of creative style or outcome, beyond reasonable efforts to fulfill user-submitted details.

9. Limitation of Liability

  1. Indirect Damages: To the maximum extent permitted by law, Our Storytimes shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services.
  2. Monetary Cap: In any event, our total liability shall not exceed the amount you paid for the product(s) in question.

10. Termination

  1. Account Closure: We reserve the right to terminate or suspend any user’s access to our services if there is a breach of these Terms or any other policy.
  2. Legal Compliance: Any suspected illegal or fraudulent activity may be referred to appropriate law enforcement authorities.

11. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction where Our Storytimes is headquartered. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

12. Changes to Terms

We may update these Terms and Conditions from time to time. The most current version will be posted on our website with the “Last Updated” date at the top. Continued use of our site or services constitutes acceptance of any such changes.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please reach out to us at:
Email: support@ourstorytimes.com


By placing an order with Our Storytimes, you confirm that you have read, understood, and agree to these Terms and Conditions, including the sharing of your data with third-party services used to fulfill your order.

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